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Managed Services / 04

Managed services.

We operate the platforms and applications your business depends on: keeping them patched, monitored, backed up and supported, the same way we run our own products in production.

What is covered

  • Cloud and Kubernetes platform operations
  • Application releases, patching and upgrades
  • Monitoring, alerting and incident response
  • Backups with restore drills, and cost management

Services / 02

Operations, end to end.

  • 01

    Cloud platform operations

    Infrastructure as code, Kubernetes clusters, networking and access, kept current and documented.

  • 02

    Application management

    Releases through a reviewed pipeline, dependency and security patching, and planned upgrades.

  • 03

    Monitoring and incident response

    Metrics, logs and alerts on what matters, with response during the hours agreed in your service terms.

  • 04

    Backups and recovery

    Automated backups and restore drills on a schedule, so recovery is something we have rehearsed.

  • 05

    Cost management

    Regular reviews of spend with specific changes, not a dashboard nobody reads.

  • 06

    Support

    A named team that knows your systems, reachable through the channel you prefer.

Transition / 03

A careful hand-over, then steady operations.

  • STEP-1

    Assessment

    We review the current setup, the risks and what needs fixing before we take it on.

  • STEP-2

    Service terms

    Scope, hours, response times and reporting agreed in writing for your systems.

  • STEP-3

    Transition

    Access, documentation, monitoring and backups put in place and tested.

  • STEP-4

    Run and report

    Monthly reports on incidents, changes, costs and what we recommend next.

Hand us the pager.

Tell us what you run today and we will propose how to take it over safely.

All solutions
Managed Services: Cloud Platforms, Applications and Support | Rykon Technologies